TicketNetwork Review

Founded in 2002, TicketNetwork boasts a massive $1 billion real-time ticket inventory at any time. TicketNetwork offers a wide selection of sought-after tickets to over 85,000 music, sport and theater events, easily searchable by location, venue, keyword or category. As an added feature, all ticket selection pages offer a venue map, as well as handy links to local food, nearby lodging, weather and driving instructions to the event.

Ticket Network offers a range of tickets for international events, but the key focus is on North America. There is a special category just for Las Vegas, and a useful map: click on a U.S. state and see all upcoming events.

Based in Vernon, Connecticut, TicketNetwork positions itself as the place to go for both ticket buyers and sellers. Ticket Network offers easy, risk-free solutions for both one-time and full-time ticket sellers. Attracting a wide range of sellers is quite an advantage for buyers looking for the best prices and best selection. Both parties can be confident in a safe, secure transaction with Ticket Network. The company is Payment Card Industry (PCI) and EVSSL-certified, making it a secure site for tickets in the secondary market.

Markets
Markets

  • Sports – MLB, NBA, NASCAR, NFL, NHL, Golf, Boxing, Hockey, Olympics, Wrestling, more
  • Concerts – Pop, Rock, Alternative, Family/kids, Comedy, festivals, World music, Jazz, Hip-Hop, more
  • Theater – Broadway, Off-Broadway, Ballet, Opera, Dance, Cirque de Soleil, other theater, musical and on-ice show tickets
  • Las Vegas – a special section devoted to Vegas shows
  • International events

Inventory
Inventory

With $1 billion in inventory and over 5 million tickets to 85,000 events, TicketNetwork definitely has a great selection. The company has quite an open policy for sellers – anyone with a ticket to put on the market can set up a free account – and this has no doubt opened the door for many.

Customer Service/ Feedback
Customer Service/ Feedback

The TicketNetwork call service center is open seven days a week, 7 a.m.-1 a.m. EST. The toll-free number can be used for ordering or for customer support. Customers can e-mail TicketNetwork any time; there is no on-line chat support. There doesn't seem to be an FAQ or help page for buyers on the site.

Delivery Methods
Delivery Methods

Within the US, TicketNetwork ships by standard or express post within the US. All orders are shipped to the billing address of the customer's credit card and are usually shipped on the same business day.

Shipping costs are as follows:

UNITED STATES:

  • Standard $15
  • Express $25
  • Near-term special delivery: $40

ELSEWHERE:

  • International express delivery: $40

Vendor Perks
Vendor Perks

  • Search by event, venue, or location
  • Top 10 lists for sports, concerts, theaters and Las Vegas events
  • Ticket Network map: click on a U.S. state for all upcoming events scheduled there
  • Venue maps
  • Easy links to weather, maps, food and lodging in venue location

Price Value/ Service Charges
Price Value/ Service Charges

Prices offered through TicketNetwork are, in general, slightly lower than other ticket sites. But watch their high service charges and delivery fees, which may end up not saving you any money at all. That being said, TicketNetwork has one of the top selections in the secondary ticket selling market – variety might be worth a couple of dollars to you.

Ticket Network's service fees vary, but seem to hover around an average of 17% (and are sometimes over 20%), which is higher than many other sites.

Guarantees
Guarantees

All sales are final; there are no refunds, exchanges or cancellations. When purchasing tickets through Ticket Network, customers are guaranteed a 100% refund in the event the requested seats are no longer available.