MyTopSeats Review

MyTopSeats is an excellent no-frills intermediary between buyers of tickets and the secondary market brokers who sell them. As one of the leading partners and trusted merchants on the Ticket Network Direct network, My Top Seats users can feel secure that their orders will be handled responsibly.

Because of their association with the network, My Top Seats has access to all ticket brokers (including their competitors' inventory) for all North American and international tickets. This includes sports, concerts, Broadway and Las Vegas events. The selection here is on par with other similar and competing sites, but you will get a better deal here for most events.

Keep in mind that once you complete the transaction, MyTopSeats will add a service charge of 15% (which is where the company makes its money). However, even with the service charge, My Top Seats is one of the best choices for excellent seats at economical prices.

Markets
Markets

U.S., Canada, and Europe venues

  • Sports – MLB, NFL, NBA, NHL, NCAA College Football, NCAA College Basketball, Golf, Boxing, NASCAR/Auto Racing, Tennis, Soccer, X Games, and more
  • Concerts – 50s/60s Era, Alternative, Bluegrass, Children/Family, Classical, Comedy, Country/Folk, Hard Rock/Metal, Holiday, Jazz/Blues, Las Vegas Shows, Latin, New Age, Opera, Pop/Rock, R&B/Soul, Rap/Hip Hop, Reggae, Reggaeton, Religious, World, and more
  • Theater – Ballet, Broadway, Dance, Las Vegas, Musical/Play, Off-Broadway, Opera, and more -- listings also by city
  • Las Vegas – Bette Midler, Cher, Cirque du Soleil, The Mirage, The Venetian, The Wynn, and more
  • Broadway – Wicked, South Pacific, Jersey Boys, Mamma Mia, Lion King, Phantom of the Opera, The Color Purple, and more

Inventory
Inventory

MyTopSeats acts as an intermediary between buyers and secondary market ticket brokers and with their association with Ticket Direct Network they have access to almost all hard-to-find events. Their inventory is excellent, as most of the brokers and competitors also offer seats through this network.

Customer Service/ Feedback
Customer Service/ Feedback

My Top Seats is primarily a "self-service" website where the no frills customer service affords the company to offer much lower prices than their peer groups. The company offers customer support through their toll-free number (standard business hours) and through email. Customer service is very good.

Delivery Methods
Delivery Methods

All orders shipped by way of buyer's selected shipping method to the billing address associated with the credit card used (no exceptions), the choices being

  • FedEx Second Day ($10)
  • FedEx Standard Overnight ($20)
  • FedEx Priority ($25)
  • FedEx Saturday Delivery ($30)
  • FedEx International ($35)

*Not all delivery methods are available for all events.

Vendor Perks
Vendor Perks

  • Search box
  • Advanced Search for events, including Search by Keyword, or Day/Date/Date Range, venue, or City
  • Venue maps

Price Value/ Service Charges
Price Value/ Service Charges

MyTopSeats provides exceptional pricing when the same tickets are compared against the competition. For most major events (eg. Sports, Broadway, Concerts, Las Vegas) that we analyzed, My Top Seats pricing will save you on average 15-25% against the industry average. It's a great place to buy seats and their selection is excellent.

My Top Seats charges a 15% service charge at the shopping cart -- which is where the company is making their margin over the cost of the tickets from the broker network. Considering you are saving 15-25% on most transactions compared to the industry average, the 15% service charge is pretty well cancelled out. Furthermore, with premium seats for most sold-out events available on My Top Seats, this service charge becomes less of a concern.

Guarantees
Guarantees

You will not be charged until your order can be 100% secured. If they cannot fill your order completely as indicated, you will be notified and your card won't be charged.