TicketFeeder Review

TicketFeeder offers a remarkable inventory of tickets and competitive pricing on premium seats. But what truly sets them apart is their commitment to customer satisfaction and confidence. Ticket Feeder only deals with reputable brokers and sellers; the company backs all sales with a 100% guarantee of ticket authenticity. They also 100% guarantee your tickets will arrive on time.

In fall 2008, TicketFeeder further set themselves apart with "Take a Seat," an interactive venue map. Customers can choose their seats while looking at an accurate and readable seating plan. As well, Ticket Feeder site visitors can stay in the loop by signing up for TicketFeeder RSS feeds or event updates to stay on top of ticket and concert announcements. Arizona-based Ticket Feeder's mandate is to make truly great seats available to everyone.

Ticket Feeder also places great emphasis on customer service. Real people answer the phones and take part in real-time on-line chats. If you can't find the ticket you want, or you have a special request, get in touch: the Ticket Feeder service representatives will do their best to source a solution for you.

Markets
Markets

  • Sports - MLB, NFL, NCAA, NBA, NHL , NASCAR, Tennis, Soccer, and summer games
  • Concerts - Pop, Rock, Alternative, Country, Folk, Jazz, Blues, Reggae, Classical, Hip-Hop, TV shows, festivals and more
  • Theater - Broadway, Cirque du Soleil, Ballet, touring theater performances, speaking tours, Comedy, Family, Opera, and more

Inventory
Inventory

Ticket Feeder is a trusted brand for premium event seating and tickets. They offer a large national database of sports, concert and theater secondary market tickets; virtually every major sporting event and concert is represented. TicketFeeder invites customers unable to find exactly what they're looking for to call their offices directly. The phone lines are available six days a week, as is the live chat option.

Customer Service/ Feedback
Customer Service/ Feedback

TicketFeeder offers customer service through toll-free phone and on-line chat. Ticket Feeder places great emphasis on quick responses and real-time chatting.

Delivery Methods
Delivery Methods

Delivery methods are chosen by the purchaser at check-out. Rates:


United States
  • FedEx Standard 2 Day Delivery $14.95
  • FedEx Standard Overnight Delivery $19.95
  • FedEx Priority Overnight $24.95
  • Special Handling Delivery $14.95 (Special handling can include, but not limited to emailed tickets, will call, pick up from other locations, etc.)

International Shipping via FedEx to:
  • Canada: $40
  • UK: $50
  • Australia: $50
  • Mexico: $50
  • Japan: $50

*All prices are in US dollars.

Vendor Perks
Vendor Perks

  • "Take a seat"; venue maps: customers are able to purchase tickets from an interactive map instead of a long list. Customers are able to see exactly where they'll be sitting.
  • RSS feeds. Customers can sign up for one or more RSS feeds, customizable to location and event type.
  • Event alerts offer up-to-the minute alerts on tickets, exclusive events and discounts.

Price Value/ Service Charges
Price Value/ Service Charges

Ticket Feeder offers premium tickets, and some of these come at premium prices. Overall, though, there's a good variety of seats and price ranges to most events.

TicketFeeder charges a 15% "exchange fee" on all ticket sales. This appears immediately at checkout; it's about average for this sort of access to the secondary ticket market.

Guarantees
Guarantees

TicketFeeder offers customers a 100% guarantee that all tickets are authentic and will arrive in time for the event. According to its website, Ticket Feeder checks references for all its brokers and sellers; the company is a member of the Better Business Bureau OnLine Reliability Program and a founding member of the National Association of Ticket Brokers (NATB), which was organized to promote the highest level of ethics in the secondary ticketing marketplace.